Terms and Conditions
Prime IV Wellness and Hydration SMS Terms and Conditions
Prime IV Wellness and Hydration offers an SMS messaging service designed to keep you informed about the latest developments in wellness. By opting into this service, you agree to receive periodic messages, including but not limited to, special offers, wellness tips, insights on treatments, and other relevant information that enhances your overall well-being. The purpose of this program is to provide you with timely, useful information that aligns with your wellness goals.
1. Agreement to Receive SMS Messages
When you opt-in to Prime IV Wellness and Hydration’s SMS program, you are expressly consenting to receive marketing and promotional messages via SMS to the mobile number you provided. These messages may include offers, discounts, reminders, and other content related to wellness services and treatments available at Prime IV Wellness and Hydration. The frequency of these messages is set to 1 message every 2 days during the first week after you opt in using the introductory offer, with the potential for variation based on subsequent promotions or updates.
2. Opt-Out Procedure
You retain the right to opt out of receiving SMS messages at any time. To unsubscribe from the service, simply text “STOP” to our designated shortcode. Upon receiving your “STOP” request, we will send you a confirmation message to verify that you have been unsubscribed from our SMS messaging program. Following this confirmation, you will no longer receive any further SMS messages from Prime IV Wellness and Hydration unless you choose to opt back into the program. To rejoin, you may sign up again using the same method as your initial subscription, and you will start receiving messages anew.
3. Support and Assistance
We are committed to ensuring that your experience with our SMS messaging service is positive and helpful. Should you encounter any technical issues, problems with message delivery, or have any questions about the service, you can seek assistance by replying with the keyword “HELP” to our shortcode. This will prompt an automatic response with further instructions or information on how to resolve your issue. Additionally, you may contact our support team directly at marketing@primeivhydration.com for personalized assistance. Our team is available to help with any inquiries you may have regarding your SMS service experience.
4. Message Frequency and Content
The initial frequency of messages upon opting in is 1 message every 2 days for the first week, especially when opting in using the introductory offer. After the first week, the frequency of messages may vary depending on the nature of ongoing promotions, seasonal offers, or other updates that we believe will be of value to you. Prime IV Wellness and Hydration reserves the right to alter the frequency of messages, although we will always endeavor to provide content that is relevant and beneficial to our subscribers. Each message you receive will contain information that aligns with our goal of promoting wellness and supporting your health journey.
5. Carrier Responsibility and Liability
Prime IV Wellness and Hydration partners with third-party service providers to deliver SMS messages to you. While we strive for timely and accurate delivery, please be aware that your wireless carrier is not responsible for any delays or undelivered messages. Such issues may arise due to network conditions, technical difficulties, or other unforeseen factors outside of the carrier’s control. Prime IV Wellness and Hydration does not guarantee the delivery of SMS messages, and we disclaim any liability for message delays or failures. Standard message and data rates as determined by your wireless carrier may apply for all messages sent to and from our shortcode. It is your responsibility to understand the terms of your mobile plan and any associated costs for SMS messaging.
6. Privacy and Data Security
Your privacy is of paramount importance to us at Prime IV Wellness and Hydration. We are committed to protecting the personal information you share with us. The data collected through our SMS program, including your mobile number and any related interactions, is securely stored and used strictly in accordance with our Privacy Policy. We do not share, sell, or disclose your personal information to third parties without your consent, except as required by law. We encourage you to review our Privacy Policy in full to understand how your data is managed and the measures we take to safeguard it.
7. Conditions Specific to the Introductory Offer
The terms outlined in this document specifically apply when you opt in to our SMS program using the introductory offer. This offer may include special discounts or benefits exclusively available to new subscribers. The introductory offer is a one-time opportunity, and the conditions may differ from those applied to regular SMS subscribers. Any variation in message frequency, content, or terms due to the introductory offer will be clearly communicated at the time of opt-in. Once the introductory period concludes, your subscription will transition to our standard messaging program, which follows the guidelines and frequency described above.
8. Modification of Terms and Conditions
Prime IV Wellness and Hydration reserves the right to modify these SMS Terms and Conditions at any time. Changes may be made to address new regulatory requirements, technological advancements, or changes in our service offerings. Any modifications will be communicated to you via SMS or posted on our website. Continued use of our SMS service after such changes have been communicated will constitute your acceptance of the new terms.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, or if you need further assistance with our SMS service, please contact us at marketing@primeivhydration.com. Our customer support team is dedicated to ensuring your satisfaction and will respond to inquiries in a timely manner.